Insights
Thinking worth keeping, grouped by topic.
Not a feed. A working set of ideas we return to and add to as the practice develops.
AI Adoption
AI Agents vs Automation: What Should a Business Actually Build?
Agents and traditional automation solve different problems. Most SMEs reach for the more complex one first.
From Business Problem to AI Workflow: A Practical Framework
The path from "we have a problem" to "we have a working AI workflow" has a small number of steps most teams skip past.
Where Should an SME Actually Start With AI?
Not with a flagship AI product. With the internal workflow that's costing the most hours for the least judgment required.
Your Business Doesn't Need AI Yet. It Needs a Workflow Audit.
Most businesses reach for an AI tool before they've mapped the workflow it's meant to fix — which is why so many AI pilots quietly stall.
Execution & Operations
How to Diagnose a Business Before Trying to Fix It
Most fixes fail because they're aimed at a symptom. Diagnosis is the step that gets skipped most often — and matters most.
5 Signs Your Company Has an Execution Problem, Not a People Problem
When work isn't compounding, the instinct is to blame the team. Usually the real issue is the system the team is operating inside.